Request Account & Data Deletion
Penypost gives you full ownership of your personal data. You can delete your account directly inside the app or use this official web form.
What Happens When Your Account Is Deleted?
- Your profile information (nickname, avatar, bio, interest tags) will be permanently purged.
- Your active digital letters and pending penpal matches will be disconnected.
- Data deletion is irreversible once processed by our automated system or support team.
Method 1 (Instant)
Delete Inside Penypost App
- Open Penypost app on your mobile device
- Go to Profile tab -> Settings (⚙️)
- Select "Account & Security"
- Tap "Delete My Account" and confirm
Method 2 (Web Form)
Submit Web Deletion Request
Fill out the form below using your registered Penypost email. Our privacy team will process it within 48 hours.
Need help? Contact support directly at hello@penypost.com